Privacy Policy
At THE SKILL FACTORY, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Information Collection: We collect information that you provide directly to us, such as when you make a purchase, create an account, or contact us for support.
Use of Information: We use your information to process transactions, provide customer service, and improve our products and services.
Information Sharing: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as required by law.
Data Security: We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.
Refund Policy
We want you to be completely satisfied with your purchase from THE SKILL FACTORY. If you are not satisfied, we offer the following refund policy:
Eligibility: Items must be returned within 7 days of purchase in their original condition with tags attached.
Non-Refundable Items: Certain items such as intimate apparel, hosiery, and accessories may not be eligible for return due to hygiene reasons.
Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7-10 business days.
Exchanges: We are happy to exchange items for a different size or color, subject to availability.
Terms and Conditions
By accessing and using our services, you accept and agree to be bound by the following terms and conditions:
Product Information: We strive to display accurate product information, including descriptions, images, and prices. However, we cannot guarantee that all information is completely accurate or error-free.
Pricing: All prices are in Indian Rupees (INR) and are subject to change without notice.
Order Acceptance: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to cancel any order for any reason.
Limitation of Liability: THE SKILL FACTORY shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Governing Law: These terms shall be governed by and construed in accordance with the laws of India.
